Performance intake Personal injury & mass tort

Higher conversion.
Lower cost per retainer. Both.

Unveer is a new kind of intake operation. Top-tier human agents working alongside proprietary AI, engineered to outperform elite intake teams on the calls that decide whether the right claimant signs.

Book a pilot → See the math
01
You only pay us when a qualified lead signs. Aligned to outcomes, just like your firm.
02
We're paid to qualify right, not to sign volume. Bad qualification is on us — intake, screening, rejection calls.
03
Our economics require us to lift your conversion of qualified leads. No lift, no pilot fee.
04
Compliance issues caught mid-call, not after. If an agent slips, they can correct it in real time.
Backed by early investors in SpaceX · Uber · Affirm · Deel · Anduril
"We're spending too much on PPC for too few signed retainers." — Heard in every quarterly partner meeting
§ 01 — The misallocation

Intake isn't
back-office work.
It's the moment revenue is decided.

Most personal injury firms operate on an unexamined belief: intake is back-office work. Something to outsource cheaply. A cost to minimize.

This belief exists because traditional call centers have similar conversion rates, so they get compared on price. The result is a structural underinvestment in the single highest-leverage moment in the firm's revenue stack — the call that decides whether a lead becomes a client.

The people who answer the phone are determining who gets and doesn't get to be your client.

Unveer exists to correct this misallocation. We pair top-tier human agents with proprietary AI engineered for the call itself — not bolted on after the fact, not borrowed from generic customer service.

And we only get paid when you do.

§ 02 — How it works

A fundamentally human operation, amplified.

Speed
Capability 01
Speed-to-lead in ten seconds.
Every form submission, every missed dial, picked up in the window where a claimant still remembers why they reached out. Latency is conversion.
Signal
Capability 02
Verbal cue analysis, in real time.
Truth-telling, uncertainty, hesitation on dates and dollar figures — surfaced as the call unfolds. Qualification accuracy goes up. Records-retrieval waste goes down.
Coaching
Capability 03
Mid-call question suggestion.
The right question at the right moment, surfaced to the agent — not transcribed and emailed an hour later. The model is for the call, not the call recap.
Depth
Capability 04
Hidden-concern detection.
The thing a claimant almost said but didn't. Flagged for the agent in the moment so it can be addressed — not lost to the next vendor in the queue.
Operations
Capability 05
Per-agent performance tracking.
Conversion, time-to-qualify, retainer-rate-by-call-type. Visible to the firm in shared dashboards. The same numbers we use to grade ourselves.
Hero
Capability 06
Humans first.
The top 10% of intake talent — recruited, developed, retained as career professionals. AI sharpens them on the call. It doesn't replace them.
§ 03 — The alignment problem

Other call centers get paid for the call.
We get paid for the client.

Performance-priced. Pay on signed retainers, not minutes or seats. This is not a sales accommodation — it's the structural commitment of the company. The pay-for-minutes model is the structural reason intake operations underperform. When a vendor profits from longer calls and more transfers, the vendor's incentives are aligned against your revenue.

Book a pilot → Performance-priced. Pay on signed retainers only.
The legacy model·· 01
Paid per minute.
revenue = minutes × $rate
Retainer rate
·
Qualification accuracy
·
Cost per retainer
↑
The Unveer model·· 02
Paid per retainer.
revenue = signed retainers × $share
Retainer rate
↑↑
Qualification accuracy
↑
Cost per retainer
↓
§ 04 — The math, on your numbers

Retainers per marketing dollar.
The only hero metric.

Your inputs
Drag to match your firm.
Monthly PPC spend $75,000
$10k$100k$1M$10M$100M
Avg cost per qualified lead $220
$60$300$600
Current intake conversion 28%
10%30%55%
Avg fees from claimant $15,000
$2k$10k$50k$250k$1M
Projected — twelve months
With Unveer, on the same marketing spend.
Status quo
1,145
Signed retainers / year
With Unveer
1,753
Signed retainers / year
Cost per retainer
$786
Status quo
Cost per retainer
$514
With Unveer
Net new retainer revenue +$9,106,364

Modeled on a 53% relative lift in qualification-to-retainer conversion suggested by early data. Your firm's numbers, not ours.

The math
Qualified leads / yr= (PPC ÷ Cost per lead) × 12
Retainers / yr= Leads × Conversion rate
Cost per retainer= Annual PPC ÷ Retainers  (= Cost per lead ÷ Conversion)
Net new revenue= (RetainersUnveer − Retainersnow) × Avg retainer value
§ 05 — Two audiences

Built for firms that take growth seriously.
And the agents who've outgrown the floors they're on.

To law firms
More retainers from the same marketing spend.

You're already paying for the lead. The question is how many turn into clients. We operate as part of your firm — shared dashboards, shared accountability, shared outcome — not as a vendor billing by the minute.

You'll know which agent handled every call, what they heard, what they suggested, and what it closed.

"We caught the wave before our competitors did."
Book a pilot →
To intake agents
The elite intake operation where agents become career professionals.

Top-tier intake talent. Professionally developed. Equipped with proprietary AI that makes you sharper on the call, not redundant after it.

Selectivity. Trajectory. Real numbers on your own performance. Pay that reflects what you actually close.

AI as augmentation, not threat.
Apply to be top 10% →
§ 06 — Lines we won't cross

Sometimes positioning is clearest in the negative.

N · 01
We don't bill for minutes. We only bill if we are bringing you more revenue.
N · 02
We don't replace your team's judgment. We bring it mid-call.
N · 03
We don't dashboard your marketing losses after the call. We prevent them during it.
N · 04
We don't take every case. We're as selective about claimants as you are.
N · 05
We don't promise what AI can't deliver. And we don't promise what humans can't either.
N · 06
We don't compete with your marketing budget. We make it pay back.
Pilots open · Q3 2026

Run the numbers.
Then run the pilot.

Tell us your monthly PPC spend and your current conversion rate. We'll send back a one-page projection on your numbers, and a pilot proposal priced only on incremental retainers.

If we don't outperform your current intake, the pilot costs nothing.

Book a pilot → Re-run the calculator [email protected]